On Jan 10th 2014, we experienced a return flight from Miami to Seattle. This was a direct flight which must have been 6.5 hrs. We boarded about thirty min late, only to hear through the captain that we ended up still awaiting gas and however did not have confirmation regarding when, but that it would choose not less than twenty min to refuel. Ultimately after 1 hour on the airplane, we had refueled, only to listen to that an armrest was broken and we had been looking forward to a repair. We were about the strategy for 1.five hrs, in advance of consider-off. WHY, would you board travellers on that prolonged of the flight Prior to refueling, In particular not acquiring an ETA to the gas?
after arrival at airport I used to be knowledgeable which the flights were overbooked and I could reach Dallas the following morning but not to Las Vegas.
American Airlines,i am so let down !!! I'd such a challenging time with my disabled kid!! You dropped my stroller seat belt, i needed to wander all of the way to the airport Keeping my four years outdated daughter…and after standing a single hour within the baggage declare they advised me to simply call your shopper service ,guess what? They might’nt do anything!! it proceeds? unbelievable!!!
I'm 77 12 months previous I plan this wonderful vacation with my daughter to point out her our heritage in Chile, we paid out Pretty much $3000.00, we flew to South The us Chile on 12/27-01/06/2016, then the nightmare started out the fly from Miami to Santiago scl , we seat in the runway for two hours because of baggage delayed, the pilot reported it absolutely was dilemma with not plenty of staff to load the aircraft AA957 with baggage. then our seats challenge: seat 41A , my daughter TV was broken, my seat 41B my arms were being damaged, wouldn’t go up, so and when I must drop by the toilet I couldn’t get up, given that I've Diabetic issues I ought to visit the toilet that may be why I took the top seat when I attempted to climbing above the arm I Slice my leg and was bleeding. I ask the flight attendant for help, she was no help at all. my daughter made an effort to help me by climbing over me considering the fact that we couldn’t get any help. she slip and fell on the two arms attempting to climb about me and bruised The within of her legs genuinely lousy. we have images of her leg and my leg appear to be elephant feet, let me inform you it harm so bad I cried from your pain, the whole two weeks in Chile I had to obtain sneaker one sizing more substantial since my ft were so swollen and my daughter couldn’t use her bathing match due to the fact The within of her leg were being all bruised up.
Not only had been we not seated in Organization as told, we shortly figured out the video system and WiFi was failing to operate and we would not be capable to pay attention to new music or films through our 10 hour flight. I always sit up for enjoying films on extended flights.
i want to know if there are actually direct flights from jfk to barbados in september 2014 I'm tryng to reserve a flight and cant obtain a direct flight has the system changed
I have already been on the cellular phone for three several hours looking to take view it care of an issue wherever my bag was split open up and my possessions missing.
I’m particularly dissatisfied that your Airline has interjected its organization in a socio-political situation concerning the current Invoice signed into regulation by our Governor. What you might have interpreted as “discrimination†against the LGBT Neighborhood is just a Invoice guaranteeing “equal legal rights†for all.
On landing in Roatan on Feb 14, I uncovered a piece of my baggage was still in Miami And they'd have it to the plane on the subsequent flight from Miami to Roatan, the next Saturday!
I know the way hard airline personnel get the job done. I have already been a Recurrent flyer For the reason that The usa West times. I am the main to provide the “position nicely performed†Coupon codes to attendants on flights, and, I address everyone with utmost regard.
My vacation was a disaster and AA will believe responsibility for their abject failure to perform a basic service of day-to-day vacation.
My son’s grandfather earlier away, in Alabama, we needed to rush to get a ticket so my son could potentially allow it to be ahead of he previous and thankfully he did. My son is terrified of flying and Regardless that He's twenty, he would not do perfectly, when by itself, so The good news is he had a connecting flight from Charlotte to Cell along with his Aunt. How at any time the flight back again was a nightmare!!! My son grieving a decline I cannot make clear, was designed to get there house in Fort Lauderdale, FL at four:twenty five pm on 7/17/sixteen and he eventually arrived at ten:23 pm. My issue is how Is that this even achievable, you might have driven the vacation in Just about the exact same length of time it took for him to have again. I organized the flight again since it is about an hrs travel from my home and I am critically sick and didn't want to travel during the night or disrupt my treatment method routine, but but in a single little working day you managed to try and do all of that as a business.
I will never be use AA yet again!! I booked a flight for me and my son to join our household on holiday vacation. Extensive story quick a little something arrived up and we've been unable to go at the moment. I referred to as your business with around a weeks observe. Canceled the fight with cell phone rep John; who was quite well mannered. He did not say just about anything about the quantity of demand I could be manifest for canceling the flight. I identified as back again to question concerning the demand and I had been told which i can be charge $two hundred by AA and $50 in the source I accustomed to e book the flight per particular person. Which i would have a $fifteen credit history for each individual… I asked to speak to her supervisor and Michelle Morgan was the person I subsequent talked to. She was no help, I requested to talk to her supervisor and she or he said that there was not one person earlier mentioned her. I told her that I was absolutely sure that there was another person earlier mentioned her. At last she mentioned which i could head over to the customer relations World wide web-site. Again I asked her twice for her supervisor’s name and she replied client relations. I once more explained to her I wanted the title of her immediate supervisor, the individual that she reported to…the identify specified was Jalia Elisidi .
Once we finished going through Immigration and Customs and baggage and we experienced Fantastic problems getting the ONE AA Shopper Service one that was exceptionally tough to take care of when it comes to the preparations for your evening and following morning. We acquired that there have been no lodge rooms offered. At eleven.forty five pm he finally gave us a voucher for that 9AM flight the subsequent early morning and a $twelve voucher for meals.